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31%u2022 On-site visits(irregular)%u2022 Professionaltraining (irregular)%u2022 Customersatisfactionsurveys (regular)%u2022 Overseas productexhibitions(irregular)sabioteq@bioteq.com.tw%u2776Adhere to (1) the Ministry of Health and Welfare's medical devicemanufacturing permits (QMS/QSD) in the Republic of China and (2)ISO 13485:2016 standards, with quality system audits conducted bycertification bodies and irregular audits by international clients at thefacility.%u2777 (1) Professional training (irregular) %u2013 3-4 product education trainingsessions (OJT) per month(2) Communication with clients via email, phone, channel visits, andclient facility audits.Bioteque focuses on various industries and centers around customer needs, aiming toenhance the quality of customerexperience and create growthopportunities together with clients.Customer%u2022 Press conferences(irregular)%u2022 Press releases (irregular)%u2022 Official websiteServices(irregular)%u2022 Product and servicewebsites (irregular)%u2776 Participate in public welfare activities and care for sociallydisadvantaged groups.%u2777Provided workplace visits for National Luodong Senior IndustrialVocational School and training internships for 7 vocationalstudents.%u2778Sponsored a booth at the Philippine Medical Specialty Societyannual conference and provided educational training forhealthcare professionals.\BBIOTEQUE CORPORATION2023 Sustainability ReportStakeholders and thesignificance to the CompanyCommunityContinuously maintain good interactions with the community and society to share the result of our sustainable operations.Stakeholders and the Significance to the CompanyStakeholderCommunication Frequency and Channels Our Response CorrepsondingSections StakeholderCommunication Frequency and Channels Our Response CorrepsondingSections %u2778Customer satisfaction surveys are conducted twice a year, oncein each half of the year.\%u2779Participate in overseas product exhibitions (irregular) %u2013 Attended8 exhibitions in 2023(1) MD&M West(2) Arab Health(3) CMEF Spring(4) Medtec Japan(5) MD&M East(6) FIME(7) Medical Fair Thailand(8) MEDICAPartnersSocial coprosperityContact Mailbox:
